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Code of Conduct

Our Values

Our culture is created by our real, everyday behaviors. We want that culture - what we say and do - to be aligned with all four of our values.

Sam's Club associates Margaret and Patricia look at a mobile device

Respect the Individual

We listen to each other, we show empathy, we celebrate differences, and know that great ideas can come from anywhere.

Walmart DC associate Kevin fist bumps another associate

Act with Integrity

We do the right thing. We are honest, fair, and transparent, and we do what we say we’re going to do. We earn trust.

Walmart China associate smiles at a customer

Serve Our Customers and Members

We get up every day working to improve their experience of doing business with us. Our goal is to exceed their expectations.

Walmart associate Joanna smiles in a Walmart store

Strive for Excellence

We move with speed, pay attention to detail and have high expectations of ourselves and those we do business with.

Ways to Reach Out

  • walmartethics.com
  • ethics@walmart.com
  • Phone: 800-963-8442 (1-800-WM-ETHIC) in the U.S., Canada, and Puerto Rico, or your local phone number listed here. The Ethics Helpline operates 24/7 and is available in most local languages.
  • Mail: Walmart Inc., Attention: Global Ethics, Trust Building, 811 Excellence Drive, Bentonville, AR 72716-0860
A kneeling Sam Walton talks with Sam's Club associates