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Walmart Ethics & Compliance
Honest. Fair. Courageous.
Read the Statement of Ethics
A message from our Chief Executive Officer

Our unique culture drives our purpose of saving people money so they can live better, and the foundation of our culture is a commitment to operating with integrity. Even as we change to meet the needs of our customers, Walmart will stay true to the values, beliefs and behaviors that have guided us over the last 50 years. Regardless of where each of us works in our global company, this Statement of Ethics is the guide to exemplifying integrity as a Walmart associate. It’s a daily resource for making honest, fair and objective decisions while operating in compliance with all laws and our policies. This Statement of Ethics applies to me, the board of directors and all associates at every level of our organization. Through your ethical behavior and willingness to speak up for the highest standards, we earn and keep the trust of our customers, each other and our local communities. We believe in everyday low cost and everyday low prices, but only if accomplished through our everyday integrity. Thank you for your commitment to our Statement of Ethics. It means more than making ethical decisions; it demonstrates you care about Walmart, our reputation and our customers.

 

Doug McMillon
President and CEO
Wal-Mart Stores, Inc

Our unique culture drives our purpose of saving people money so they can live better, and the foundation of our culture is a commitment to operating with integrity. Even as we change to meet the needs of our customers, Walmart will stay true to the values, beliefs and behaviors that have guided us over the last 50 years. Regardless of where each of us works in our global company, this Statement of Ethics is the guide to exemplifying integrity as a Walmart associate. It’s a daily resource for making honest, fair and objective decisions while operating in compliance with all laws and our policies. This Statement of Ethics applies to me, the board of directors and all associates at every level of our organization. Through your ethical behavior and willingness to speak up for the highest standards, we earn and keep the trust of our customers, each other and our local communities. We believe in everyday low cost and everyday low prices, but only if accomplished through our everyday integrity. Thank you for your commitment to our Statement of Ethics. It means more than making ethical decisions; it demonstrates you care about Walmart, our reputation and our customers.

 

Doug McMillon
President and CEO
Wal-Mart Stores, Inc

Explore our Statement of Ethics
Navigate each section of the Statement of Ethics, or download the PDF.
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What should be reported to Global Ethics

Immediately Reportable Criteria

Any concern of potential misconduct or behavior inconsistent with the Statement of Ethics should be reported. Associates may raise concerns through the various channels listed in the Contact Us section. However, there are certain types of allegations that must immediately be reported to Global Ethics. They are:

  • Bribery
  • Officer Misconduct
  • Fraud or Theft Greater Than $100,000 USD and Involving an Associate
  • Incorrect Records and Accounts
  • Information System Hacking
  • Global Corporate Brand Reputation Risks
What should not be reported to Global Ethics?

Some concerns do not require a formal investigation or oversight by Global Ethics and are best handled by another party, independent of Global Ethics. Some examples are:

  • Concerns regarding work schedule
  • Concerns involving profanity, or general rudeness or disrespect
  • Concerns about attendance points
  • Questions about benefits
  • Questions about rehire eligibility
How to raise an Ethics concern or ask a question related to the Statement of Ethics

Part of building a culture of trust is learning to speak up when something’s not right, so that we can address the problem. The Open Door Communications process is the most direct way to voice any concern to a manager. If you believe your immediate manager is involved in the problem, discuss the issue with the next level of management who is not involved, or use the Open Door Helpline. If you do not feel comfortable following the Open Door process, you can raise a question or concern using one of the resources below.

  • Internet
  • web
  • Email
  • Phone
  • Mail
Non-Retaliation

Associates who come forward with concerns play an important role in maintaining a healthy, respectful and productive workplace, as well as protecting our stakeholders. These associates help our company address problems early — before more serious consequences develop. It‘s important for each of us to create a work environment where everyone can raise concerns of ethics issues without fear of retaliation.

Retaliation against associates who raise concerns or questions about misconduct will not be tolerated. Concerns should be raised in good faith, which means you have made a genuine attempt to provide honest and accurate information, even if you are later proven to have been mistaken. Walmart reserves the right to discipline anyone who knowingly makes a false accusation or has acted improperly. However, if an associate voluntarily reports they were involved in a violation, self-reporting may be considered when determining the appropriate disciplinary action to be taken.