Code of Conduct
A Message from Our CEO
Walmart has a meaningful purpose and four timeless values. Together, our purpose and values have shaped us since our founding, and they are foundational aspects of how we continue to thrive as a company today.
Our purpose – to help people save money and live better – is why we exist. This purpose starts with our commitment to provide everyday low prices and extends to creating better outcomes for people, the communities we serve and the world around us.
But just as important as our “why” is our “how.” Our four core values of respecting the individual, acting with integrity, serving our customers and striving for excellence set the expectations of how our people behave. Those behaviors become our culture.
Our Code of Conduct is important because it helps clarify and demonstrate how we live with integrity. It describes how each of us can work in a way that’s fair, honest, transparent, and follows the laws around the world. It outlines how we can earn the trust of our customers and members, of our suppliers and the communities in which we operate, and of one another.
At its heart is a simple guideline: do the right thing and speak up whenever you have concern or see something wrong.
Our Code of Conduct applies to all of us. Every Walmart associate has an active role in building and strengthening our culture. Please read our Code and refer to it often.
I believe if we continue to be inspired by our purpose and authentically live our values, we will make a positive difference in the world for a long time to come.
Thank you for doing your part.
Doug McMillon
President and CEO
Walmart Inc.
Our Values
Our culture is created by our real, everyday behaviors. We want that culture - what we say and do - to be aligned with all four of our values.
Respect the Individual
We listen to each other, we show empathy, we celebrate differences, and know that great ideas can come from anywhere.
Act with Integrity
We do the right thing. We are honest, fair, and transparent, and we do what we say we’re going to do. We earn trust.
Serve Our Customers and Members
We get up every day working to improve their experience of doing business with us. Our goal is to exceed their expectations.
Strive for Excellence
We move with speed, pay attention to detail and have high expectations of ourselves and those we do business with.
Ways to Reach Out
- walmartethics.com
- ethics@walmart.com
- Phone: 800-963-8442 (1-800-WM-ETHIC) in the U.S., Canada, and Puerto Rico, or your local phone number listed here. The Ethics Helpline operates 24/7 and is available in most local languages.
- Mail: Walmart Inc., Attention: Global Ethics, Trust Building, 811 Excellence Drive, Bentonville, AR 72716-0860
“…There’s no substitute for hard work, integrity, and a dedication to leaving this world a little better place than when we came into it.”
Sam Walton, Founder, Walmart Inc.
