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How to Use Our Code
Trust Begins with You
Build Trust with Our Associates
Build Trust with Our Customers
Build Trust in Our Business
How to Use Our Code
Trust Begins with You
Build Trust with Our Associates
Build Trust with Our Customers
Build Trust in Our Business
Recognize and Avoid Conflicts of Interest
Fair and objective decisions build trust with our associates, customers, and third parties. When making business decisions, we put Walmart’s interests before personal interests. A conflict of interest occurs when personal interests interfere with, or may appear to interfere with, our work at Walmart. While we can’t list every circumstance, it’s important to know and avoid the common situations that could create a conflict or the perception of a conflict. Outside employment, financial investments, gifts and entertainment, and personal relationships are areas where conflicts can arise.
If you realize an activity or situation could influence or appear to influence your ability to make objective business decisions, let your manager, People Lead, or Ethics & Compliance know. They can help you take steps to avoid or resolve a conflict.
Ask these questions when you’re unsure about whether a situation may lead to a conflict or the perception of a conflict:
1. Could this influence my objectivity or judgment in decisions?
2. Could this appear to others to be a conflict?
If the answer is “yes” to either of these questions, or if you aren’t sure of the answer, reach out to your manager, People Lead, or Ethics & Compliance for advice.
Family
Do not supervise or be directly involved in the hiring of a family member. Do not influence the conditions of employment (for example, pay, work hours, or job responsibilities) or performance rating of any family member. In certain rare circumstances, the company allows family members to work in the same reporting chain if there is enough separation. It is unlikely in a store, club, or distribution center that there would be enough levels of separation. If you learn that a family member is being considered for employment or is hired into your reporting chain, you should disclose this to your manager, People Lead, or Ethics & Compliance.
Romantic
Do not have a romantic relationship with another associate if the associate is in your chain of command or you have influence over the associate’s conditions of employment or performance rating. If an associate with whom you already have a romantic relationship comes under your supervision due to a change in organizational structure, you should immediately disclose the relationship to your manager, People Lead, or Ethics & Compliance.
Yes, if the depth of your close personal friendship impacts your ability to make objective decisions. A close personal friendship is not simply participating in some of the same community activities. Attending the same house of worship, having children on the same sports team, or
being in the same neighborhood association would not by itself make you close personal friends. It can be difficult to determine on your own whether a close personal friendship could impact your objectivity.
Talk with your manager, People Lead, or Ethics & Compliance about how to best manage the business situation if a close personal friend is involved.
I work in Financial Services, and I received a birthday gift from a friend who is also a toy supplier. Can I keep the gift?
Yes. In your job, you have no influence over Walmart’s business relationship with this supplier. If you were in a role where you have influence over Walmart’s relationship with the supplier, talk to your manager, People lead, or Ethics & Compliance to get advice on how to handle the situation.
I live in a neighborhood with multiple Walmart merchandise suppliers. I work in Merchandising. My neighborhood has numerous block parties where the whole street is invited. Is it a conflict for me to attend?
No, it is not a conflict for you to attend. You can participate in normal neighborhood social functions but be mindful of how others may perceive your social interactions with suppliers over which you have influence.